View Issue Details

IDProjectCategoryView StatusLast Update
0000559Infinitode 2[All Projects] Infinitode 2public2020-03-13 15:38
ReporterPeznerd Assigned Toadministrator  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionno change required 
Product Version 
Target VersionFixed in Version 
Summary0000559: Can't log in
Description

Hey, in Google Games I fused my hotmail with my gmail so I can't log in on Google Games with my hotmail now. In the past, I used to log in on Infinitode 2 with my hotmail account (which is now fused with my gmail on Google Games) and now I'm coming back to the game trying to log in with my gmail but it says that my progress belongs to the hotmail account, which is absurd because I can't login on Google Games anymore and my hotmail is now attached to my gmail (in Google Games therms). Neither I can log in using my Infinitode aaccount, because it says the same message: (something like) "This progress belongs to Wumpa Island account, if you are trying to connect to a new account tap the «Reset progress» button" but I repeat that the account Wumpa Island is now commanded/headed by a gmail, not a hotmail (and I can't change back that)

My thanks, Peznerd.

TagsNo tags attached.

Activities

Peznerd

Peznerd

2020-03-11 00:46

reporter   ~0000522

I still can't log in

therainycat

therainycat

2020-03-13 15:38

administrator   ~0000536

Game doesn't care about your account, the only thing it needs is your email address.
Please sign in with your old email. If you haven't set your password yet, use "Lost password" link in game to set a new one.
For such cases it is better to contact me directly: [email protected]

Issue History

Date Modified Username Field Change
2020-02-28 01:37 Peznerd New Issue
2020-03-05 18:00 administrator Assigned To => administrator
2020-03-05 18:00 administrator Status new => acknowledged
2020-03-11 00:46 Peznerd Note Added: 0000522
2020-03-13 15:38 therainycat Note Added: 0000536
2020-03-13 15:38 therainycat Status acknowledged => closed
2020-03-13 15:38 therainycat Resolution open => no change required