View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0002528 | Infinitode 2 | [All Projects] Infinitode 2 | public | 2024-08-09 22:55 | 2024-08-10 10:24 |
Reporter | PartyAt8 | Assigned To | therainycat | ||
Priority | urgent | Severity | major | Reproducibility | always |
Status | closed | Resolution | won't fix | ||
Platform | Mobile | OS | Android | OS Version | Any |
Product Version | 1.9.1 | ||||
Target Version | Fixed in Version | ||||
Summary | 0002528: Lost progress when app uninstalled | ||||
Description | Hello, I had to reinstall the app to ensure it was updating properly, and when I finally reopened it all my progress was gone. I'd assumed there was a cloud backup or local backup of my data, or that it would be linked to my Google Play account - but there seems to be no way to get it back. I'd spent a pretty long time getting to where I was and would like a way to fix this if possible. | ||||
Steps To Reproduce | Uninstall and reinstall, with Google Play account but no Prineside account linked. | ||||
Tags | No tags attached. | ||||
Tried creating account within the app, there are no saves showing and after clicking 'lost progress?', it says no replays are found. I made a backup of the apk + data and cache before uninstalling so I have no idea what's going on. |
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Are you sure you are using the same account as before? |
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Oh, I see, you never created an account and never saved your progress into cloud, despite numerous warnings shown to you in the main menu. You also never signed in with Google, and then you have nuked your files and now asking me to restore your data out of a thin air. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2024-08-09 22:55 | PartyAt8 | New Issue | |
2024-08-09 23:02 | PartyAt8 | Note Added: 0002611 | |
2024-08-10 10:13 | therainycat | Note Added: 0002614 | |
2024-08-10 10:14 | therainycat | Assigned To | => therainycat |
2024-08-10 10:14 | therainycat | Status | new => closed |
2024-08-10 10:14 | therainycat | Resolution | open => won't fix |
2024-08-10 10:24 | therainycat | Note Added: 0002615 |