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IDProjectCategoryView StatusDate SubmittedLast Update
0002050Infinitode 2[All Projects] Infinitode 2public2022-03-14 07:382022-04-08 17:41
ReporterDavidPearson Assigned Totherainycat  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionnot fixable 
PlatformMobileOSAndroidOS VersionAny
Product Version 
Target VersionFixed in Version 
Summary0002050: Cannot mute ads
Description

Whenever I watch an ad the video is zoomed in so that I cannot touch the mute button or the X button.

The result is that my music/podcast gets muted while the ad plays.

Steps To Reproduce

It happens every time I play an ad.

TagsNo tags attached.

Activities

DavidPearson

DavidPearson

2022-03-14 07:38

reporter  

Screenshot_20220314-013515_Infinitode 2.jpg (657,283 bytes)
DavidPearson

DavidPearson

2022-03-16 10:38

reporter   ~0001983

I restarted my phone and the problem appears to be fixed. I can mute ads again.
DavidPearson

DavidPearson

2022-03-19 08:06

reporter   ~0001984

I'm having the same problem again. The ads are zoomed in to where I can only see a small portion and the X and mute buttons are not available.
therainycat

therainycat

2022-04-08 17:41

administrator   ~0001991

Please report such issues to Google Admob forum, we can't affect ads in any way

Issue History

Date Modified Username Field Change
2022-03-14 07:38 DavidPearson New Issue
2022-03-14 07:38 DavidPearson File Added: Screenshot_20220314-013515_Infinitode 2.jpg
2022-03-16 10:38 DavidPearson Note Added: 0001983
2022-03-19 08:06 DavidPearson Note Added: 0001984
2022-04-08 17:41 therainycat Note Added: 0001991
2022-04-08 17:41 therainycat Assigned To => therainycat
2022-04-08 17:41 therainycat Status new => closed
2022-04-08 17:41 therainycat Resolution open => not fixable