View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0001964||Infinitode 2||[All Projects] Infinitode 2||public||2021-12-26 17:54||2021-12-29 17:41|
|Target Version||Fixed in Version|
|Summary||0001964: Ads not working again|
Same issue as before.
Android... ads all of a sudden not working in any part of the game
|Tags||No tags attached.|
Did the game ask you to share device info to show relevant ads for you? Did you reject or accept it?
No, I have had no request for change in permissions.
A while back Android users went for a few weeks without ads and there was an in game announcement. All of a sudden after an Android update we could not access ads.
It seems the same thing has happened again. We recently had an Android system update, and now again I cannot access any ads.
The only image of any use I can send is a screenshot showing the absence of the ad box for bonuses at the end of a level.
Screenshot_20211227-044013_Infinitode 2.jpg (515,280 bytes)
This is also the case for me. Couple days ago the game did ask me about personalized ads, where I declined everything. After that exactly one ad has been shown and after that ads stopped working.
I tried to locate the settings for ads, looking if I'd probably rejected everything, but couldn't find any useful settings. (Android)
If you reject personalized ads, there will be a high chance no ads will be shown to you. This is a modern reality, nobody wants to advertise anything which is not targeted to their audience, so there may be zero ads for you to watch.
If you are worried about your privacy, there are two reasons not to:
With I2 I have never rejected personal ads and I have been playing every day for well about 8 months and on and off since the game was released.
I watch a lot of ads to help the developer as well as myself. I really must stress this point. The devs and his team are fantastic and have ethics too which is rare these days. I can't thank you enough for such a brilliant game and excellent customer service.
However, this problem seems to only exists with the Android update exactly as it did the first time. The user, me, has changed nothing nor rejected anything.
It now worries me this is going to happen every time there is an Android update until something is done your end, which is what happened the first time, including a game announcement.
You as the devs lose but so do we, a lot of resources.
I do understand this is not your fault, as in the problems are caused by the Android update. However it looks like it is going to keep happening and even I, as a long term loyal player, will be put off continuing to play if Android users alone are regularly penalised by the faults caused with the updates.
However, I DID save then reinstall as you suggest. This has NOT fixed the problem. I was not asked for any ad preferences.
In this case, I genuinely have no idea why there are no ads. The library can simply say "there are no ads" and we will never know the reason - maybe some part of the library does not work with the recent update, or maybe there are really no ads that can be shown to you.
I have no solution for this issue
May I just ask, the last time this happened, a fix was applied your end? I had a discussion with Vadym on email about it. Is that not a possibility again?
It's also strange I've not been asked about any permissions even on reinstall.
That was me. No, last time it fixed itself and I did not change anything. Just to be sure, I 've updated ad libraries in the last update and them seemed to work just fine
Thread will stay open for other players who experiences the same issue. Please don't leave a comment if it won't help locate or resolve this issue
Well, actually, let's merge it with an old thread
|2021-12-26 17:54||Socks||New Issue|
|2021-12-26 19:36||therainycat||Note Added: 0001856|
|2021-12-26 19:36||therainycat||Assigned To||=> therainycat|
|2021-12-26 19:36||therainycat||Status||new => feedback|
|2021-12-26 19:36||therainycat||Priority||high => low|
|2021-12-27 07:19||Socks||File Added: Screenshot_20211227-044013_Infinitode 2.jpg|
|2021-12-27 07:19||Socks||Note Added: 0001866|
|2021-12-27 07:19||Socks||Status||feedback => assigned|
|2021-12-27 13:39||anachromium||Note Added: 0001870|
|2021-12-28 01:09||therainycat||Note Added: 0001872|
|2021-12-28 01:09||therainycat||Status||assigned => feedback|
|2021-12-28 11:17||Socks||Note Added: 0001876|
|2021-12-28 11:17||Socks||Status||feedback => assigned|
|2021-12-28 13:47||therainycat||Note Added: 0001877|
|2021-12-29 10:48||Socks||Note Added: 0001879|
|2021-12-29 10:54||Socks||Note Added: 0001880|
|2021-12-29 15:05||therainycat||Note Added: 0001883|
|2021-12-29 15:07||therainycat||Status||assigned => feedback|
|2021-12-29 15:07||therainycat||Note Added: 0001884|
|2021-12-29 17:41||therainycat||Status||feedback => closed|
|2021-12-29 17:41||therainycat||Resolution||open => duplicate|
|2021-12-29 17:41||therainycat||Note Added: 0001900|
|2021-12-29 17:41||therainycat||Relationship added||duplicate of 0000591|