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IDProjectCategoryView StatusDate SubmittedLast Update
0001914Infinitode 2[All Projects] Infinitode 2public2021-11-18 07:122021-12-13 19:14
Reporteroilerfan4lyfe Assigned Totherainycat  
PrioritynormalSeveritycrashReproducibilityalways
Status closedResolutionno change required 
PlatformMobileOSiOSOS VersionAny
Product Version 
Target VersionFixed in Version 
Summary0001914: Game crashes when logged in
Description

When logged in, the game will crash almost immediately on starting. If I get really lucky, I can logout just before it crashes and play as a guest. Then, when I login again it’ll crash after I die in any map and keep crashing when I restart the app. I tried restarting my phone to no avail. If I stay as a guest I don’t have any problems.

Any suggestions? Version is 1.8.4, iPhone 11, iOS 14.8.1.

Steps To Reproduce

Login and it happens every time.

TagsNo tags attached.

Activities

therainycat

therainycat

2021-12-07 14:27

administrator   ~0001814

How much of a free disk space do you have on your device?
Can you try to turn off the music off (set the volume to 0 in game's Settings) to see if that helps?
What is your player ID or in-game nickname? (you can find it at the bottom of your account screen)
oilerfan4lyfe

oilerfan4lyfe

2021-12-09 05:49

reporter   ~0001826

This seems to have self resolved after updating to iOS 15.1. To answer your questions though, music has always been off, player ID is Oilerfan4lyfe and disk space is 19.9GB.

Issue History

Date Modified Username Field Change
2021-11-18 07:12 oilerfan4lyfe New Issue
2021-12-07 14:27 therainycat Note Added: 0001814
2021-12-07 14:27 therainycat Assigned To => therainycat
2021-12-07 14:27 therainycat Status new => feedback
2021-12-09 05:49 oilerfan4lyfe Note Added: 0001826
2021-12-09 05:49 oilerfan4lyfe Status feedback => assigned
2021-12-13 19:14 therainycat Status assigned => closed
2021-12-13 19:14 therainycat Resolution open => no change required