View Issue Details

IDProjectCategoryView StatusLast Update
0001319Infinitode 2[All Projects] Infinitode 2public2021-04-16 16:26
ReporterAnonymous Assigned Totherainycat  
PriorityimmediateSeveritymajorReproducibilityhave not tried
Status closedResolutionno change required 
PlatformMobileOSAndroidOS VersionAny
Product Version 
Target VersionFixed in Version 
Summary0001319: My app suddenly said infinitode 2 beta
Description

I lost all my progress...... everything........

TagsNo tags attached.

Activities

EuphoRowan

EuphoRowan

2021-04-14 09:10

trusted_reporter   ~0001175

Your 1.7.13 cloud save is not lost, assuming you had an account and had it set to auto-save (as is the default). Beta is using a separate server with temporary new accounts: your 1.7 account isn't registered there. Your old cloud progress can be restored either later at official 1.8 release (or earlier if you opt out of beta on play store, uninstall, reopen play store again, reinstall, then reload cloud save after signing into your main account. Review https://infinitode.prineside.com/?m=open_beta_test for details (in the future, please read/understand such instructions before opting into beta beforehand).

therainycat

therainycat

2021-04-16 16:26

administrator   ~0001226

Also there's a chance you have joined the Open Beta testers team a couple of years ago and agreed to receive Beta versions of the game - in this case Google Play may automatically update your game to Beta version.

Issue History

Date Modified Username Field Change
2021-04-14 08:45 Anonymous New Issue
2021-04-14 09:10 EuphoRowan Note Added: 0001175
2021-04-16 16:26 therainycat Note Added: 0001226
2021-04-16 16:26 therainycat Assigned To => therainycat
2021-04-16 16:26 therainycat Status new => closed
2021-04-16 16:26 therainycat Resolution open => no change required